Do you know how your function is viewed by other organizations in your company?

If there were three specific actions you could take as a functional leader to improve the effectiveness of your team, what would they be?

Have you recently implemented a key initiative in your organization and don't know if its working as you planned?


The Internal Customer Satisfaction Survey is an efficient way to get at critical information about your organization and its initiatives. We start by creating specific questions about customer satisfaction that will address the needs of your department. A target list of internal customers is developed for the half hour interview sessions. All feedback is confidential, and can be grouped by function or geographic region to help identify areas of strength and opportunities to improve your departments effectiveness. As a result of this process, you receive a detailed report with feedback about your organization and a summary of specific actions to help improve your organization.